Privacy Policy

Welcome to RE Connect

RE Connect (“the mobile app”), a subsidiary mobile app of KPT Recycle Sdn. Bhd. (Company No. 0825991H / 200801024667) collects and uses the data, including personal data (collectively known as “Data”) uploaded or provided by the Company’s customer for the use of web application https://RE Connectmy.com and “RE Connect” mobile software application (collectively known as “RE Connect”).

Please read this Privacy Policy carefully as it forms part of the Terms of Use which govern the use of the RE Connect App.

By downloading and using the RE Connect App, you fully understand and accept the Privacy Policy and consent to RE Connect collecting your personal data and information.

1. Information We Collect

Data includes “Personal Data” means the information that you, as the customer of the Company provided or uploaded to RE Connect, include but not limited to name, mobile number, identity card number/passport number, Touch & Go account/mobile number, bank account details, email address, personal preferences, residential addresses, and any information that have been or may be collected, stored, used and processed by the Company from time to time.

In addition to the Data that you provide to the Company directly or indirectly, the Company may also collect your Data from various other sources, including but not limited to the information obtained from third parties through lawful sources or at events organized or participated by the Company.

We directly collect your Data if you send an enquiry to us from our website, use RE Connect app, or get in touch with us by chat, email, or phone. We may also collect some Data if you engage with us through social media.

We indirectly collect Data when you use RE Connect to record data of someone else. A typical scenario would be when you record the information of your users.

We may collect your Data from online search tools, website, including but not limited to the following:-

Browser and hardware data, such as IP address, type of device, operating system, browser type, screen resolution, language, device make and model, as well as the versions of the above mentioned services.
Cookie and tracking technology data, which would include pages visited, time spent on pages, language preferences, and other anonymous traffic data.
Transaction data, including details about the subscription fees, payment dates, and renewal dates.

The provision of your Data is voluntary, However, not providing the required data may prevent the Company from communicating with you, delivering services, or granting access to certain features of RE Connect.

2. How We Use Your Information

The Company may use and process your Data for the purpose relating to the services you have requested and for the business activities of the Company which shall include, without limitation:-

To communicate with you;
To respond to questions and comments from you;
For internal administrative purposes;
To provide information to local authority, regulatory and government authorities in order to comply with statutory and government requirements;
For the Company to comply with its obligations under the law;

and you agree and consent to the Company using and processing your Data in the manner as identified in this Policy.

We may, with consent, use email addresses to share news, tips, updates and special offers and you can unsubscribe at any time.

The Data may be used to provide service, follow up, consultancy service, and any other services that you may provide from time to time.

Other ways we may use your Data:

To deliver customer service and assist you with any inquiries you may have.
To analyze trends, administer or optimise RE Connect, monitor usage or traffic patterns (including to track users’ movements around RE Connect) and gather demographic information about our user base as a whole.
To control unauthorised use or abuse of RE Connect —or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.

3. Sharing and Disclosure

The Company may engage other companies, service providers or individuals to perform functions on the Company behalf, and consequently may provide access or disclose to your Personal Data to the third parties such as those listed below (not exhaustive):-

Information technology (IT) service providers;
Data entry service providers;
Storage facility providers;
Any professional advisors and external auditors;
Local authorities regulatory and government authorities and their agents in order to comply with statutory and government requirements;
Any utilities providers.

Unless described in this Privacy Policy, the Company will not sell, rent, or share your personal data without your consent, unless required by law or court order. You may authorize third-party software to access your data through API keys; however, the Company is not liable for the privacy practices of such third parties. Users are advised to read and understand the policies of any third-party services they engage with.

In rare circumstances, we may be obliged to disclose your Data and we will only disclose it if required by law.

4. Access, Correction, Rights and Updates

All personal data collected by the Company is encrypted and stored in secure, modern facilities. Access to this data is strictly limited to individuals who need it for legitimate business or service-related purposes. The Company performs regular reviews of its security systems to safeguard your information.

Subject to any exceptions under applicable laws, you may at any time access to RE Connect for correction or rectification of your Data or seek further assistance from the Company via email: Hi_reconnect@kpt-recycle.com

The Company do not provide any services to relocate or move your Data to any other platform. You shall be liable or responsible for any loss of Data in the event you choose to move your Data to any other platform or service.

By continuing to use RE Connect, you grant the Company and its service providers the right to process your data. The Company shall have the right to modify, update or amend the terms of this Policy at any time. By continuing to communicate with the Company or by continuing to use RE Connect, any modifications, updates or amendments to this Policy shall signify your acceptance of such modifications, updates or amendments.

Your Data will be stored with us permanently until your account is terminated or suspended. Please refer to the Terms & Conditions (for RE Connect Users) at https://reconnectmy.com/.

We may review and change this policy from time to time. When we do, we’ll update this version located at https://reconnectmy.com.

If you have any questions or concerns about this Privacy Policy, please contact:

RE Connect Team

Email : Hi_reconnect@kpt-recycle.com

Website : https://reconnectmy.com/